Shipping Policy

At Jeys 3D Creations, every product is made with quality and precision. Since many of our items are made to order, please review our shipping policy below.

Processing Time

Orders are typically processed within 1–3 business days before shipment. During periods of high demand, processing times may be slightly longer. We appreciate your patience while we prepare your order.

Shipping

Once your order has shipped, you will receive a confirmation email with a tracking number so you can monitor your package's progress.

Estimated delivery times:

• United States: 2–5 business days after shipment
• Canada: 5–10 business days after shipment
• International: 7–21 business days (varies by destination and customs processing)

Please note that delivery times are estimates and may be affected by carrier delays, holidays, or weather conditions.

Shipping Rates

Shipping costs are calculated at checkout based on your location and the selected shipping method.

Order Tracking

Once your order has shipped, tracking information will be emailed to you. Please allow up to 24 hours for tracking updates to appear.

Incorrect Shipping Address

Please ensure your shipping address is correct before placing your order. We are not responsible for delays or lost packages due to incorrect or incomplete addresses provided at checkout.

Lost or Damaged Packages

If your order arrives damaged or appears to be lost in transit, please contact us within 7 days of the expected delivery date. We'll work with the shipping carrier to resolve the issue as quickly as possible.

Questions

If you have any questions regarding your order or shipping, please contact us through our website or email us at support@jeys3dcreations.com (replace with your preferred contact email).

Thank you for supporting Jeys 3D Creations. We appreciate your business and look forward to helping you keep your toolbox organized!